HR: Handling tough conversations with employees
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How can HR foster empathy in the workplace?
Empathy: It’s absolutely essential to fostering positive relationships – inside and outside of the workplace. Understanding the reasons why employees are dissatisfied or disengaged is key to creating a productive and motivated workforce and retaining top talent. Once managers and HR professionals realize the frustrations that their employees feel, they can strive to eliminate them,..
Improving the open enrollment process: Part 1
Now is the time we all break out our swimsuits, spruce up the patio and embrace summer in all its glory. Not to be a Debbie Downer, but it’s also time for HR professionals to think about their plans for open enrollment. Prepping for open enrollment now can result in a smoother process come fall/winter, as..
Managing Performance on the Daily
Performance Management is one of those topics that is both holy grail, and third rail. A high-performance organization that hums with productivity, motivation, and ongoing learning – what leader doesn’t want that? But how are we supposed to get there, if everyone is telling us performance reviews are hopeless, and we should toss formal performance..
Keeping Performance Management REAL
Managing performance. About as much fun as taking your car in for an oil change, new tires or a tune-up. But much like taking your car in for routine maintenance can help you avoid a costly repair down the road, regularly evaluating performance within your organization can help prevent costly side effects from underperforming, unsatisfied..
Payroll, HR, Benefits: The Executive Experience
What does your CEO, CFO or other executive team member expect from their core HR, payroll and benefits experience? Two objectives come to mind: peace of mind and business value. Let’s take a closer look at each. Executives don’t want to think about core HR processes What your executive team wants is peace of mind that..
Core HR, Payroll, & Benefits: Simple but not Easy
It seems simple enough. You get hired for a job. You tell your employer who you are, where you live and sign up for various programs and benefits. Every two weeks your pay shows up in your bank account, and if you need to go the doctor, your insurance works the way you expect. Sign..
7 Metrics for Discussing Your Candidate Experience with your CEO
Your executive team looks to the HR and recruiting functions to provide organizational value, and the key method for achieving this is through data. Yet, according to the Lighthouse Research 2016 Talent Acquisition Measurement Practices study, nearly half of companies are either not measuring any data or are relying solely on anecdotal information when it..
Improving the Hiring Manager Experience with Technology
In a recent blog, Mollie Lombardi of Aptitude Research Partners examined the area of talent acquisition through the eyes of the candidate. Now, I turn our attention to the impact talent acquisition tools and processes have on the hiring manager, be that within HR or another department. First, let’s think about the goal of a..
A First Impression Matters (& HR Can Control It)
In our continuing exploration of how HR technology and processes impact the experience of employees, business leaders and the organization itself, we wanted to turn our attention to talent acquisition. Sadly, talent acquisition is where some of the worst experiences happen. Anyone who has applied for a job typically has some level of frustration with..
